Code of Conduct for Visitors of the National Conservation Area “St. Sophia of Kyiv”

Code of Conduct for Visitors of the National Conservation Area “St. Sophia of Kyiv”

  1. The National Conservation Area “St. Sophia of Kyiv” is hereinafter referred to as the Conservation Area. The Code of Conduct for visitors of the Conservation Area (hereinafter referred to as the Code) defines visitor’s rights and responsibilities and sets the rules for visiting the territory and the exhibit areas of the Conservation Area.


  1. The code is based on the following laws of Ukraine: “On museums and museum business”, «On tourism», the Regulations on the national institution of Ukraine, the Decree of the President of Ukraine “On the national cultural institution” and the Statute of the National Conservation Area “St. Sophia of Kyiv”, adopted by the Ministry of Culture of Ukraine on 21.12.2011 (decree №1200/0/16-11).


  1. The Code applies to all visitors of the Conservation Area regardless of citizenship, gender, religion, age and purpose of visit.


  1. On the territory and inside the exhibit areas of the Conservation Area visitors are allowed to:
  • be provided with services according to the type of the ticket;
  • buy souvenirs or printing products at an authorized point of sale;
  • enter the territory, the exhibit areas, attend exhibitions on the territory of the Conservation Area upon a purchase of a ticket. When entering the territory or any exhibit area of the Conservation Area a visitor must show the ticket if requested by cashier, supervisor, staff member of the Conservation Area or a security officer;
  • be provided with information about the route, duration, and a starting point of a guided tour;
  • walk individually, join a guided tour or order an individual guided tour;
  • be provided with a guided tour regarding the availability of guides and scientific staff members of the Museum;
  • order a guided tour in advance, no later than 1 day before a visit;
  • take pictures or videos for personal use only with a hand-held camera. Professional photographic equipment, video cameras or recording devices are not permitted without prior written approval from the administration of the Conservation Area (hereinafter referred to as prior written approval);
  • write a note in a guestbook describing personal impressions of the Conservation Area and/or assessing the quality of service.


  1. On the territory and inside the exhibit areas it is prohibited to:
  • act immorally or disrespectfully towards other visitors or staff members of the Museum or violate any law of Ukraine;
  • use any mechanical vehicles without prior written approval;
  • use any wheeled devices (roller skates, bicycles, skateboards etc.), however wheelchairs and strollers are permitted;
  • carry an unpacked sport equipment;
  • bring animals to the territory of the Conservation Area;
  • use any drugs or drink any alcoholic beverages, smoke or be intoxicated;
  • bring professional audio, video or lighting equipment without prior written approval;
  • bring any weapon onto the territory (this clause doesn’t apply to the staff members of the Ministry of Internal Affairs of Ukraine, the Security Service of Ukraine and other special institutions of Ukraine);
  • bring explosive or inflammable substances to the territory;
  • burn candles, censers, icon lamps, campfires or use any fire devices;
  • speak or act loudly, use a mobile phone during a guided tour;
  • create or engage in any activity that could be described as a performance, a show or a happening, make a declaration or speech, create a media or political event without prior written approval;
  • litter; bring any subjects that can spoil or damage the territory or other visitors’ clothes (paints, acids, alkalines, solvents, mastics, combustibles and lubricants);
  • trespass protected areas, get too close to exhibits, artifacts or equipment;
  • touch exhibits, monumental paintings, showcases;
  • undertake any commercial or promotional activities;
  • give guided tours without prior written approval;
  • damage buildings, monuments, trees, flowers or any plants;
  • use pictures or videos of any objects of the Conservation Area, audio or video recordings of guided tours for commercial purpose without prior written approval;
  • leave minor children unattended. Unaccompanied children younger than 12 years are not allowed to enter the Conservation Area


  1. Staff members of the Conservation Area and security personnel are responsible for the control over the visitors’ adherence to the code. Failure to adhere to the code could result in your immediate ejection from the Museum without a reimbursement of your cost of admission.